Confirm the deployment
Identify the managed systems, data locations, connection modes and application boundaries. Separate tenancy-data storage from relay traffic and service metadata.
DC CORE
Evaluate the deployment, data flows and responsibilities that apply to your organisation. DC Core’s Trust Centre describes current controls and assurance progress; specific commitments belong in the service agreement.
Identify the managed systems, data locations, connection modes and application boundaries. Separate tenancy-data storage from relay traffic and service metadata.
Check support coverage, recovery targets, access responsibilities and the evidence available for your requirement. Software features do not by themselves establish compliance.
For a buyer with a UK data requirement, confirm whether it applies to production only, backups, recovery, logs or all processing. The standard managed design uses London production and France disaster recovery; review that against the actual requirement.
For product features and Central plans, explore Central. For the technical access and responsibility boundaries, review the Trust Centre.
Send the specific control questions, required evidence and procurement deadline. Identify mandatory certifications early: ISO 27001 and SOC 2 readiness are in progress, and Cyber Essentials is planned; these are not completed certifications.